Hopeshore Global Limited – Privacy Policy
Effective Date: 22 September 2025
At Hopeshore Global Limited (“we”, “our”, “us”), your privacy is important to us. This
Privacy Policy explains
how we collect, use, store, and protect your personal information when you use our website,
mobile application,
or related services.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our website or application, we may collect:
- Personal Information: such as your name, phone number, email address, residential
address, and bank account details.
- Account Information: including savings records, withdrawal requests, and loan
applications.
- Technical Information: such as your IP address, device type, browser, and usage
activity.
- Communications: messages and enquiries you send to our support team.
2. How We Use Your Information
We use your information to:
- Create and manage your account.
- Process savings, withdrawals, and loan requests.
- Communicate with you regarding your account, services, or policy updates.
- Improve our website, app, and overall customer experience.
- Comply with legal and regulatory requirements.
3. How We Protect Your Information
- Your data is stored securely using industry-standard encryption and security practices.
- Only authorized staff have access to your personal information.
- We do not sell or rent your data to third parties.
- If a data breach occurs, we will notify you promptly and take corrective measures.
4. Sharing of Information
We may share your information only in the following circumstances:
- With Service Providers: (e.g., payment processors, IT support) to deliver our
services.We may share your information only in the following circumstances:
- For Legal Compliance: when required by law or government authorities.
- With Your Consent: if you authorize us to share details with third parties.
5. Your Rights
As a user, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your account and related data.
- Opt out of promotional communications
6. Cookies & Tracking
Our website may use cookies to improve user experience, such as saving login details and
tracking site usage.
You can disable cookies in your browser, but some features may not work properly.
7. Children’s Privacy
Our services are not designed for individuals under 18 years of age. We do not
knowingly collect information from children.
8. Data Retention
We retain your personal information only as long as necessary to provide services, meet
legal
obligations, or resolve disputes.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we
will notify you via email or website notice.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
- 📧 Email: info@hopeshoreglobal.com
- 📞 Phone/WhatsApp: 09066642527 / 07049746209
- 🏢 Address: No. 32 Ogbufor Road, 2nd Floor, Opposite Rambo Park, Nnewi, Anambra State,
Nigeria
